Onboarding Guide for Online Supervised Events

Remember no headphones allowed

Key Event Timings

• Registration Closes and Lobby Opens: Ensure you are registered by accepting your invite are and ready to join the event at the listed start time. You will have received an email invite to the tournament and a notification to your message box next to you profile picture, accept either when you receive it and you are signed up to the tournament (you must do this before registrations close).

• Onboarding Countdown: Begins 5 minutes before each of your games starts. Be prepared to complete onboarding during this period.

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Step-by-Step Onboarding Process

You have 5 minutes to finish onboarding from when the lobby opens to your game and clock starts automatically

Registration Close and Tournament Lobby Opens:

• You will receive an invite to join the lobby which will pop up on your screen

• Accept the invite and prepare for the onboarding process.

Onboarding Countdown:

• You will be prompted to begin onboarding.

• Follow the on-screen instructions to complete the onboarding process.

Onboarding Process:

Complete the onboarding steps, which include:

• Verifying your webcam setup.

• Allow screen sharing permission

• Have you task manager open

• Remove any headphones

• Ensure no additional monitors or devices (phones are on your workstation)

• Ensuring a stable internet connection.

• Be ready to play.

• If you complete onboarding early, you will enter the game screen and can begin playing.

• If you do not complete onboarding within 5 minutes, your game timer will start automatically.

The onboarding step is repeated each round as part of our fair play provisions

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Important Reminders

• Be Ready to Play: Ensure you have everything set up before the onboarding begins. This includes your webcam, internet connection, and refreshments to stay focused.

• Follow the Instructions: Carefully complete the onboarding steps to avoid delays.

• Test Your Setup: Check your equipment ahead of time to avoid last-minute issues.

• Reach Out if Needed: Contact the support team immediately if you experience any technical difficulties.

We’re thrilled to have you join this event. Good luck and enjoy the competition!